Pacific Ascent LLC monitors Key Performance Indicators at monthly intervals, adjusting strategies as needed.

Pacific Ascent LLC uses surveys, interviews, and on the ground observation to conduct a comprehensive service audit.

IMPLEMENT

SEASONED PROS

PLANNING

Once we have executive buy-in, we oversee the implementation process from start to finish.

EFFICIENCIES

ASSESSMENT

We identify technology, training, and processes to take your service team to the next level. 

OUR SERVICES

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO SILICON VALLEY. 

We have expert level experience in Management Consulting, Telecommunications systems review/testing, Disaster Recovery solutions, Network Security and Payment Card Industry (PCI) compliance audits. We have special expertise in Web sales, insurance, and healthcare.

Business Consulting WITH A TECHNICAL FOCUS

 

  • On-site audits
  • Technical Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • PCI compliance
  • Multi-site VOIP implementation